Vertical and backwards saccade, the joy of chatbot design

I have been lost in the world of virtual assistant design for sometime. A project that promised much - an assistant designed to aid students who wish to know how the university will make their study that bit more well... accessible. The reality has been one of 'birth by fire' for the development team. As a result the UX phase of the project was demoted in importance. Most...

Chatbot support for people with disabilities

The Open University is creating a chatbot to support people with disabilities. ADMINS aims to solve the barriers to independent living caused by online forms and administrative processes.

Team illustrations

I was asked to create a series of team illustrations to serve on our 404 error pages –...

The Virtual Microscope

The virtual Microscope enables people to view geological samples online. This animation was constructed by creating an illustration...

Engaging Opportunities

Connecting young people with contemporary research I’ve been representing engaged research, on and off, for about 10 years....

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